1 Chatbots Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Chatbots
1.3 Chatbots Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Chatbots Revenue and Growth Rate from 2016-2026
1.4 Market Segmentation
1.4.1 Types of Chatbots
1.4.2 Applications of Chatbots
1.4.3 Research Regions
1.5 Market Dynamics
1.5.1 Chatbots Industry Trends
1.5.2 Chatbots Drivers
1.5.3 Chatbots Market Challenges
1.5.4 Chatbots Market Restraints
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies
1.7 Mergers & Acquisitions, Expansion Plans
1.8 Chatbots Industry Development Trends under COVID-19 Outbreak
1.8.1 Global COVID-19 Status Overview
1.8.2 Influence of COVID-19 Outbreak on Chatbots Industry Development
2 Industry Chain Analysis
2.1 Upstream Raw Material Supply and Demand Analysis
2.1.1 Global Chatbots Major Upstream Raw Material and Suppliers
2.1.2 Raw Material Source Analysis
2.2 Major Players of Chatbots
2.2.1 Major Players Manufacturing Base of Chatbots in 2020
2.2.2 Major Players Market Distribution in 2020
2.3 Chatbots Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Chatbots
2.3.3 Labor Cost of Chatbots
2.4 Market Channel Analysis of Chatbots
2.5 Major Down Stream Customers by Application
3 Global Chatbots Market, by Type
3.1 Global Chatbots Revenue and Market Share by Type (2016-2021)
3.2 Global Chatbots Production and Market Share by Type (2016-2021)
3.3 Global Chatbots Revenue and Growth Rate by Type (2016-2021)
3.3.1 Global Chatbots Revenue and Growth Rate of Solution
3.3.2 Global Chatbots Revenue and Growth Rate of Service
3.4 Global Chatbots Price Analysis by Type (2016-2021)
3.4.1 Explanation of Different Type Product Price Trends
4 Chatbots Market, by Application
4.1 Downstream Market Overview
4.2 Global Chatbots Consumption and Market Share by Application (2016-2021)
4.3 Global Chatbots Consumption and Growth Rate by Application (2016-2021)
4.3.1 Global Chatbots Consumption and Growth Rate of BFSI (2016-2021)
4.3.2 Global Chatbots Consumption and Growth Rate of Healthcare (2016-2021)
4.3.3 Global Chatbots Consumption and Growth Rate of IT and Telecommunication (2016-2021)
4.3.4 Global Chatbots Consumption and Growth Rate of Retail (2016-2021)
4.3.5 Global Chatbots Consumption and Growth Rate of Utilities (2016-2021)
4.3.6 Global Chatbots Consumption and Growth Rate of Government (2016-2021)
4.3.7 Global Chatbots Consumption and Growth Rate of Others (Hospitality, Education) (2016-2021)
5 Global Chatbots Consumption, Revenue ($) by Region (2016-2021)
5.1 Global Chatbots Revenue and Market Share by Region (2016-2021)
5.2 Global Chatbots Consumption and Market Share by Region (2016-2021)
5.3 Global Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4 North America Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4.1 North America Chatbots Market Under COVID-19
5.4.2 North America Chatbots SWOT Analysis
5.5 Europe Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.5.1 Europe Chatbots Market Under COVID-19
5.5.2 Europe Chatbots SWOT Analysis
5.6 China Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.6.1 China Chatbots Market Under COVID-19
5.6.2 China Chatbots SWOT Analysis
5.7 Japan Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.7.1 Japan Chatbots Market Under COVID-19
5.7.2 Japan Chatbots SWOT Analysis
5.8 Middle East and Africa Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.8.1 Middle East and Africa Chatbots Market Under COVID-19
5.8.2 Middle East and Africa Chatbots SWOT Analysis
5.9 India Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.9.1 India Chatbots Market Under COVID-19
5.9.2 India Chatbots SWOT Analysis
5.10 South America Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.10.1 South America Chatbots Market Under COVID-19
5.10.2 South America Chatbots SWOT Analysis
5.11 South Korea Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.11.1 South Korea Chatbots Market Under COVID-19
5.11.2 South Korea Chatbots SWOT Analysis
5.12 Southeast Asia Chatbots Consumption, Revenue, Price and Gross Margin (2016-2021)
5.12.1 Southeast Asia Chatbots Market Under COVID-19
5.12.2 Southeast Asia Chatbots SWOT Analysis
6 Global Chatbots Production by Top Regions (2016-2021)
6.1 Global Chatbots Production by Top Regions (2016-2021)
6.2 North America Chatbots Production and Growth Rate
6.3 Europe Chatbots Production and Growth Rate
6.4 China Chatbots Production and Growth Rate
6.5 Japan Chatbots Production and Growth Rate
6.6 India Chatbots Production and Growth Rate
7 Global Chatbots Consumption by Regions (2016-2021)
7.1 Global Chatbots Consumption by Regions (2016-2021)
7.2 North America Chatbots Consumption and Growth Rate
7.3 Europe Chatbots Consumption and Growth Rate
7.4 China Chatbots Consumption and Growth Rate
7.5 Japan Chatbots Consumption and Growth Rate
7.6 Middle East & Africa Chatbots Consumption and Growth Rate
7.7 India Chatbots Consumption and Growth Rate
7.8 South America Chatbots Consumption and Growth Rate
7.9 South Korea Chatbots Consumption and Growth Rate
7.10 Southeast Asia Chatbots Consumption and Growth Rate
8 Competitive Landscape
8.1 Competitive Profile
8.2 Chatfuel Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Chatbots Product Profiles, Application and Specification
8.2.3 Chatfuel Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Dialogflow Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Chatbots Product Profiles, Application and Specification
8.3.3 Dialogflow Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 Amazon Web Services, Inc. (Amazon Lex) Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Chatbots Product Profiles, Application and Specification
8.4.3 Amazon Web Services, Inc. (Amazon Lex) Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 MEOKAY Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Chatbots Product Profiles, Application and Specification
8.5.3 MEOKAY Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 Next IT Corp Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Chatbots Product Profiles, Application and Specification
8.6.3 Next IT Corp Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 PullString Inc. Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Chatbots Product Profiles, Application and Specification
8.7.3 PullString Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 IBM Corporation Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Chatbots Product Profiles, Application and Specification
8.8.3 IBM Corporation Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 Creative Virtual Ltd. Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Chatbots Product Profiles, Application and Specification
8.9.3 Creative Virtual Ltd. Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 Smooch Technologies Inc. Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Chatbots Product Profiles, Application and Specification
8.10.3 Smooch Technologies Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 LiveChat, Inc. Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Chatbots Product Profiles, Application and Specification
8.11.3 LiveChat, Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19
8.12 ChattyPeople Chatbot Market Performance Analysis
8.12.1 Company Profiles
8.12.2 Chatbots Product Profiles, Application and Specification
8.12.3 ChattyPeople Chatbot Sales, Revenue, Price, Gross Margin 2016-2021
8.12.4 Company Recent Development
8.12.5 Strategies for Company to Deal with the Impact of COVID-19
8.13 eGain Corporation Market Performance Analysis
8.13.1 Company Profiles
8.13.2 Chatbots Product Profiles, Application and Specification
8.13.3 eGain Corporation Sales, Revenue, Price, Gross Margin 2016-2021
8.13.4 Company Recent Development
8.13.5 Strategies for Company to Deal with the Impact of COVID-19
8.14 Botsify Market Performance Analysis
8.14.1 Company Profiles
8.14.2 Chatbots Product Profiles, Application and Specification
8.14.3 Botsify Sales, Revenue, Price, Gross Margin 2016-2021
8.14.4 Company Recent Development
8.14.5 Strategies for Company to Deal with the Impact of COVID-19
8.15 Bold360 Market Performance Analysis
8.15.1 Company Profiles
8.15.2 Chatbots Product Profiles, Application and Specification
8.15.3 Bold360 Sales, Revenue, Price, Gross Margin 2016-2021
8.15.4 Company Recent Development
8.15.5 Strategies for Company to Deal with the Impact of COVID-19
8.16 Nuance Communications Market Performance Analysis
8.16.1 Company Profiles
8.16.2 Chatbots Product Profiles, Application and Specification
8.16.3 Nuance Communications Sales, Revenue, Price, Gross Margin 2016-2021
8.16.4 Company Recent Development
8.16.5 Strategies for Company to Deal with the Impact of COVID-19
8.17 Artificial Solutions Market Performance Analysis
8.17.1 Company Profiles
8.17.2 Chatbots Product Profiles, Application and Specification
8.17.3 Artificial Solutions Sales, Revenue, Price, Gross Margin 2016-2021
8.17.4 Company Recent Development
8.17.5 Strategies for Company to Deal with the Impact of COVID-19
8.18 LivePerson, Inc. Market Performance Analysis
8.18.1 Company Profiles
8.18.2 Chatbots Product Profiles, Application and Specification
8.18.3 LivePerson, Inc. Sales, Revenue, Price, Gross Margin 2016-2021
8.18.4 Company Recent Development
8.18.5 Strategies for Company to Deal with the Impact of COVID-19
9 Global Chatbots Market Analysis and Forecast by Type and Application
9.1 Global Chatbots Market Revenue & Volume Forecast, by Type (2021-2026)
9.1.1 Solution Market Revenue and Volume Forecast (2021-2026)
9.1.2 Service Market Revenue and Volume Forecast (2021-2026)
9.2 Global Chatbots Market Revenue & Volume Forecast, by Application (2021-2026)
9.2.1 BFSI Market Revenue and Volume Forecast (2021-2026)
9.2.2 Healthcare Market Revenue and Volume Forecast (2021-2026)
9.2.3 IT and Telecommunication Market Revenue and Volume Forecast (2021-2026)
9.2.4 Retail Market Revenue and Volume Forecast (2021-2026)
9.2.5 Utilities Market Revenue and Volume Forecast (2021-2026)
9.2.6 Government Market Revenue and Volume Forecast (2021-2026)
9.2.7 Others (Hospitality, Education) Market Revenue and Volume Forecast (2021-2026)
10 Chatbots Market Supply and Demand Forecast by Region
10.1 North America Market Supply and Demand Forecast (2021-2026)
10.2 Europe Market Supply and Demand Forecast (2021-2026)
10.3 China Market Supply and Demand Forecast (2021-2026)
10.4 Japan Market Supply and Demand Forecast (2021-2026)
10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)
10.6 India Market Supply and Demand Forecast (2021-2026)
10.7 South America Market Supply and Demand Forecast (2021-2026)
10.8 South Korea Market Supply and Demand Forecast (2021-2026)
10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)
10.10 Explanation of Market Size Trends by Region
10.11 Chatbots Market Trends Analysis
11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment
12 Expert Interview Record
13 Research Finding and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Data Source