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Global Business Process Outsourcing (BPO) Services Market Size, Industry Analysis By Segmentations, Top Key Players, Trends, Future Development & Forecast 2024-2035

  • PUBLISHED ON
  • 10/11/2022
  • NO OF PAGES
  • 285
  • CATEGORY
  • Retails & Consumer
The Business Process Outsourcing (BPO) Services market report is a perfect foundation for people looking out for a comprehensive study and analysis of the Business Process Outsourcing (BPO) Services market. On the basis of historic growth analysis and current scenario of Business Process Outsourcing (BPO) Services market place, the report intends to offer actionable insights and outlook on global / regional market growth projections. Authenticated data presented in report is based on findings of extensive primary and secondary research. Insights drawn from data serve as excellent tool that facilitate deeper understanding of multiple aspects of global Business Process Outsourcing (BPO) Services market. These further helps users with their developmental strategy.

This report examines all the key factors influencing growth of global Business Process Outsourcing (BPO) Services market, including demand-supply scenario, pricing structure, profit margins, production and value chain / ecosystem analysis. Regional assessment of global Business Process Outsourcing (BPO) Services market unlocks a plethora of untapped opportunities in regional and domestic market places. Detailed company profiling enables users to evaluate company shares analysis, emerging product lines, scope of NPD in new markets, pricing strategies, innovation possibilities and much more.



Global Business Process Outsourcing (BPO) Services Market: Major Players
CC Academia
Delloite
Creafone
TurkishPLC
Marm Assistance
Accenture Plc
CottGroup
Asberg Group
PayrollTurkey
Teknosor

Global Business Process Outsourcing (BPO) Services Market: By Types
IT Outsourcing
Finance and Accounting Outsourcing
Back Office Outsourcing
E-Commerce Support Services
Training & Development Outsourcing
Training & Development Outsourcing
Others

Global Business Process Outsourcing (BPO) Services Market: By Applications
SMEs
Large Enterprises



Global Business Process Outsourcing (BPO) Services Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Business Process Outsourcing (BPO) Services market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.

Global Business Process Outsourcing (BPO) Services Market: Market Size Estimation
Both the top-down and bottom-up approaches were used to estimate and validate the size of the market and to estimate the size of various other dependent sub-markets of various marketspaces. The key players in the markets are identified through secondary research, and their market contributions in different applications across regions and globally were determined through primary and secondary research. This entire process included the study of the annual and financial reports of the top market players and extensive interviews for key insights with industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analysed to arrive at the final quantitative and qualitative data. This data has been consolidated, and detailed inputs and analysis from Analytics Market Research added before being presented in this report.

Frequently Asked Questions
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• What is the COVID-19 impact on the market and how long will it take to recover?
• Who are the key competitors of market Players?
• What are the market share (%) of Key Players?
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• What are PEST analysis, Ecosystem Analysis, Porter's Five Forecast Analysis, Ansoff Matrix, and SWOT Analysis among other analyses for diverse markets?
Base Year: 2023
Historic Year: 2016-2022
Forecast: 2024-2035


1 Business Process Outsourcing (BPO) Services Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Business Process Outsourcing (BPO) Services
1.3 Business Process Outsourcing (BPO) Services Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate from 2016-2030
1.4 Market Segmentation
1.4.1 Types of Business Process Outsourcing (BPO) Services
1.4.2 Applications of Business Process Outsourcing (BPO) Services
1.4.3 Research Regions
1.5 Market Dynamics
1.5.1 Business Process Outsourcing (BPO) Services Industry Trends
1.5.2 Business Process Outsourcing (BPO) Services Drivers
1.5.3 Business Process Outsourcing (BPO) Services Market Challenges
1.5.4 Business Process Outsourcing (BPO) Services Market Restraints
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies
1.7 Mergers & Acquisitions, Expansion Plans
1.8 Business Process Outsourcing (BPO) Services Industry Development Trends under COVID-19 Outbreak
1.8.1 Global COVID-19 Status Overview
1.8.2 Influence of COVID-19 Outbreak on Business Process Outsourcing (BPO) Services Industry Development

2 Industry Chain Analysis
2.1 Upstream Raw Material Supply and Demand Analysis
2.1.1 Global Business Process Outsourcing (BPO) Services Major Upstream Raw Material and Suppliers
2.1.2 Raw Material Source Analysis
2.2 Major Players of Business Process Outsourcing (BPO) Services
2.2.1 Major Players Manufacturing Base of Business Process Outsourcing (BPO) Services in 2020
2.2.2 Major Players Market Distribution in 2020
2.3 Business Process Outsourcing (BPO) Services Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Business Process Outsourcing (BPO) Services
2.3.3 Labor Cost of Business Process Outsourcing (BPO) Services
2.4 Market Channel Analysis of Business Process Outsourcing (BPO) Services
2.5 Major Down Stream Customers by Application

3 Global Business Process Outsourcing (BPO) Services Market, by Type
3.1 Global Business Process Outsourcing (BPO) Services Revenue and Market Share by Type (2016-2021)
3.2 Global Business Process Outsourcing (BPO) Services Production and Market Share by Type (2016-2021)
3.3 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate by Type (2016-2021)
3.3.1 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of IT Outsourcing
3.3.2 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of Finance and Accounting Outsourcing
3.3.3 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of Back Office Outsourcing
3.3.4 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of E-Commerce Support Services
3.3.5 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of Training & Development Outsourcing
3.3.6 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of Training & Development Outsourcing
3.3.7 Global Business Process Outsourcing (BPO) Services Revenue and Growth Rate of Others
3.4 Global Business Process Outsourcing (BPO) Services Price Analysis by Type (2016-2021)
3.4.1 Explanation of Different Type Product Price Trends

4 Business Process Outsourcing (BPO) Services Market, by Application
4.1 Downstream Market Overview
4.2 Global Business Process Outsourcing (BPO) Services Consumption and Market Share by Application (2016-2021)
4.3 Global Business Process Outsourcing (BPO) Services Consumption and Growth Rate by Application (2016-2021)
4.3.1 Global Business Process Outsourcing (BPO) Services Consumption and Growth Rate of SMEs (2016-2021)
4.3.2 Global Business Process Outsourcing (BPO) Services Consumption and Growth Rate of Large Enterprises (2016-2021)

5 Global Business Process Outsourcing (BPO) Services Consumption, Revenue ($) by Region (2016-2021)
5.1 Global Business Process Outsourcing (BPO) Services Revenue and Market Share by Region (2016-2021)
5.2 Global Business Process Outsourcing (BPO) Services Consumption and Market Share by Region (2016-2021)
5.3 Global Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4 North America Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4.1 North America Business Process Outsourcing (BPO) Services Market Under COVID-19
5.4.2 North America Business Process Outsourcing (BPO) Services SWOT Analysis
5.5 Europe Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.5.1 Europe Business Process Outsourcing (BPO) Services Market Under COVID-19
5.5.2 Europe Business Process Outsourcing (BPO) Services SWOT Analysis
5.6 China Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.6.1 China Business Process Outsourcing (BPO) Services Market Under COVID-19
5.6.2 China Business Process Outsourcing (BPO) Services SWOT Analysis
5.7 Japan Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.7.1 Japan Business Process Outsourcing (BPO) Services Market Under COVID-19
5.7.2 Japan Business Process Outsourcing (BPO) Services SWOT Analysis
5.8 Middle East and Africa Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.8.1 Middle East and Africa Business Process Outsourcing (BPO) Services Market Under COVID-19
5.8.2 Middle East and Africa Business Process Outsourcing (BPO) Services SWOT Analysis
5.9 India Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.9.1 India Business Process Outsourcing (BPO) Services Market Under COVID-19
5.9.2 India Business Process Outsourcing (BPO) Services SWOT Analysis
5.10 South America Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.10.1 South America Business Process Outsourcing (BPO) Services Market Under COVID-19
5.10.2 South America Business Process Outsourcing (BPO) Services SWOT Analysis
5.11 South Korea Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.11.1 South Korea Business Process Outsourcing (BPO) Services Market Under COVID-19
5.11.2 South Korea Business Process Outsourcing (BPO) Services SWOT Analysis
5.12 Southeast Asia Business Process Outsourcing (BPO) Services Consumption, Revenue, Price and Gross Margin (2016-2021)
5.12.1 Southeast Asia Business Process Outsourcing (BPO) Services Market Under COVID-19
5.12.2 Southeast Asia Business Process Outsourcing (BPO) Services SWOT Analysis

6 Global Business Process Outsourcing (BPO) Services Production by Top Regions (2016-2021)
6.1 Global Business Process Outsourcing (BPO) Services Production by Top Regions (2016-2021)
6.2 North America Business Process Outsourcing (BPO) Services Production and Growth Rate
6.3 Europe Business Process Outsourcing (BPO) Services Production and Growth Rate
6.4 China Business Process Outsourcing (BPO) Services Production and Growth Rate
6.5 Japan Business Process Outsourcing (BPO) Services Production and Growth Rate
6.6 India Business Process Outsourcing (BPO) Services Production and Growth Rate

7 Global Business Process Outsourcing (BPO) Services Consumption by Regions (2016-2021)
7.1 Global Business Process Outsourcing (BPO) Services Consumption by Regions (2016-2021)
7.2 North America Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.3 Europe Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.4 China Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.5 Japan Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.6 Middle East & Africa Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.7 India Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.8 South America Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.9 South Korea Business Process Outsourcing (BPO) Services Consumption and Growth Rate
7.10 Southeast Asia Business Process Outsourcing (BPO) Services Consumption and Growth Rate

8 Competitive Landscape
8.1 Competitive Profile
8.2 CC Academia Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.2.3 CC Academia Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Delloite Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.3.3 Delloite Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 Creafone Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.4.3 Creafone Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 TurkishPLC Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.5.3 TurkishPLC Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 Marm Assistance Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.6.3 Marm Assistance Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 Accenture Plc Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.7.3 Accenture Plc Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 CottGroup Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.8.3 CottGroup Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 Asberg Group Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.9.3 Asberg Group Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 PayrollTurkey Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.10.3 PayrollTurkey Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 Teknosor Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Business Process Outsourcing (BPO) Services Product Profiles, Application and Specification
8.11.3 Teknosor Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19

9 Global Business Process Outsourcing (BPO) Services Market Analysis and Forecast by Type and Application
9.1 Global Business Process Outsourcing (BPO) Services Market Revenue & Volume Forecast, by Type (2021-2026)
9.1.1 IT Outsourcing Market Revenue and Volume Forecast (2021-2026)
9.1.2 Finance and Accounting Outsourcing Market Revenue and Volume Forecast (2021-2026)
9.1.3 Back Office Outsourcing Market Revenue and Volume Forecast (2021-2026)
9.1.4 E-Commerce Support Services Market Revenue and Volume Forecast (2021-2026)
9.1.5 Training & Development Outsourcing Market Revenue and Volume Forecast (2021-2026)
9.1.6 Training & Development Outsourcing Market Revenue and Volume Forecast (2021-2026)
9.1.7 Others Market Revenue and Volume Forecast (2021-2026)
9.2 Global Business Process Outsourcing (BPO) Services Market Revenue & Volume Forecast, by Application (2021-2026)
9.2.1 SMEs Market Revenue and Volume Forecast (2021-2026)
9.2.2 Large Enterprises Market Revenue and Volume Forecast (2021-2026)

10 Business Process Outsourcing (BPO) Services Market Supply and Demand Forecast by Region
10.1 North America Market Supply and Demand Forecast (2021-2026)
10.2 Europe Market Supply and Demand Forecast (2021-2026)
10.3 China Market Supply and Demand Forecast (2021-2026)
10.4 Japan Market Supply and Demand Forecast (2021-2026)
10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)
10.6 India Market Supply and Demand Forecast (2021-2026)
10.7 South America Market Supply and Demand Forecast (2021-2026)
10.8 South Korea Market Supply and Demand Forecast (2021-2026)
10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)
10.10 Explanation of Market Size Trends by Region
10.11 Business Process Outsourcing (BPO) Services Market Trends Analysis

11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment

12 Expert Interview Record
13 Research Finding and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Data Source
 

Quality Assurance Process

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We Market Research senior executive is assigned to each consulting engagement and works closely with the project team to deliver as per the clients expectations.

Market Research Process




We Market Research monitors 3 important attributes during the QA process- Cost, Schedule & Quality. We believe them as a critical benchmark in achieving a project’s success.

To mitigate risks that can impact project success, we deploy the follow project delivery best practices:
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Case Study- Automotive Sector

One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached Straits Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).

Solution

The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research

The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.

Market Estimates and Forecast

In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.

Case Study- ICT Sector

Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.


Business Solution

An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.


Conclusion

The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2028.

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