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Global Incident Management Software Market Size By Segmentations, Top Key Players, Trend, Future Development & Forecast 2024-2035

  • PUBLISHED ON
  • 11/23/2022
  • NO OF PAGES
  • 224
  • CATEGORY
  • Information Technology
The competitive landscape analysis of Incident Management Software Market uncovers detailed company profiles, revenue shares, portfolio innovations, regional product footprint, key developmental strategies, pricing structure, target markets, and near-term plans of market leaders. This entire section helps readers gain an essence of what is driving competition and what would help them stand out to win new target markets.

Market estimates and forecast are backed by an extensive primary research, further complemented by on-point secondary research of Incident Management Software Market. The research analysts have invested significant time and effort in gathering critical industry information from KIPs such as OEMs, top suppliers and distributors, and government bodies.

Incident Management Software market is segmented by Company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Incident Management Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2022-2030.


Global Incident Management Software Market: By Types
Cloud Based
On-premises

Global Incident Management Software Market: By Applications
Large Enterprises
SMEs

By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Global Incident Management Software Market: Top Key Players
Zendesk
SolarWinds
Freshwork
SoftExpert
ManageEngine
OpsGenie
Cura
LogicManager
Resolver
SoftExpert


Global Incident Management Software Market: Market Size Estimation
Both the top-down and bottom-up approaches were used to estimate and validate the size of the market and to estimate the size of various other dependent sub-markets of various marketspaces. The key players in the markets are identified through secondary research, and their market contributions in different applications across regions and globally were determined through primary and secondary research. This entire process included the study of the annual and financial reports of the top market players and extensive interviews for key insights with industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analysed to arrive at the final quantitative and qualitative data. This data has been consolidated, and detailed inputs and analysis from Analytics Market Research added before being presented in this report.

Reasons to Purchase Incident Management Software Market Report
• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come

Frequently Asked Questions
• What is the market size and growth projections?
• What is the market size and growth projection for each of the market segments and sub-segments across Countries & Regions?
• What are the top performing segments, and countries / regions of each of the markets?
• What is the market size and growth rate across key countries / regions?
• How big is the global & regional market in terms of revenue and volume?
• How far market will grow in forecast period in terms of revenue and volume?
• What factors will influence demand and supply trends across each markets during the forecast period?
• What are the technology trends shaping various markets?
• Which country / region has more opportunities?
• What is the COVID-19 impact on the market and how long will it take to recover?
• Who are the key competitors of market Players?
• What are the market share (%) of Key Players?
• What are the Merger & Acquisition, New Product Launch, Recent Development within each of the Markets?
• What are PEST analysis, Ecosystem Analysis, Porter's Five Forecast Analysis, Ansoff Matrix, and SWOT Analysis among other analyses for diverse markets?
Base Year: 2023
Historic Year: 2016-2022
Forecast: 2024-2035
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Incident Management Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2030
1.2.2 Cloud Based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Incident Management Software Market Share by Application: 2016 VS 2021 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered

2 Global Growth Trends
2.1 Global Incident Management Software Market Perspective (2016-2030)
2.2 Incident Management Software Growth Trends by Regions
2.2.1 Incident Management Software Market Size by Regions: 2016 VS 2021 VS 2030
2.2.2 Incident Management Software Historic Market Share by Regions (2016-2021)
2.2.3 Incident Management Software Forecasted Market Size by Regions (2022-2030)
2.3 Incident Management Software Industry Dynamic
2.3.1 Incident Management Software Market Trends
2.3.2 Incident Management Software Market Drivers
2.3.3 Incident Management Software Market Challenges
2.3.4 Incident Management Software Market Restraints

3 Competition Landscape by Key Players
3.1 Global Top Incident Management Software Players by Revenue
3.1.1 Global Top Incident Management Software Players by Revenue (2016-2021)
3.1.2 Global Incident Management Software Revenue Market Share by Players (2016-2021)
3.2 Global Incident Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Incident Management Software Revenue
3.4 Global Incident Management Software Market Concentration Ratio
3.4.1 Global Incident Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Incident Management Software Revenue in 2020
3.5 Incident Management Software Key Players Head office and Area Served
3.6 Key Players Incident Management Software Product Solution and Service
3.7 Date of Enter into Incident Management Software Market
3.8 Mergers & Acquisitions, Expansion Plans

4 Incident Management Software Breakdown Data by Type
4.1 Global Incident Management Software Historic Market Size by Type (2016-2021)
4.2 Global Incident Management Software Forecasted Market Size by Type (2022-2030)

5 Incident Management Software Breakdown Data by Application
5.1 Global Incident Management Software Historic Market Size by Application (2016-2021)
5.2 Global Incident Management Software Forecasted Market Size by Application (2022-2030)

6 North America
6.1 North America Incident Management Software Market Size (2016-2030)
6.2 North America Incident Management Software Market Size by Type
6.2.1 North America Incident Management Software Market Size by Type (2016-2021)
6.2.2 North America Incident Management Software Market Size by Type (2022-2030)
6.2.3 North America Incident Management Software Market Size by Type (2016-2030)
6.3 North America Incident Management Software Market Size by Application
6.3.1 North America Incident Management Software Market Size by Application (2016-2021)
6.3.2 North America Incident Management Software Market Size by Application (2022-2030)
6.3.3 North America Incident Management Software Market Size by Application (2016-2030)
6.4 North America Incident Management Software Market Size by Country
6.4.1 North America Incident Management Software Market Size by Country (2016-2021)
6.4.2 North America Incident Management Software Market Size by Country (2022-2030)
6.4.3 United States
6.4.3 Canada

7 Europe
7.1 Europe Incident Management Software Market Size (2016-2030)
7.2 Europe Incident Management Software Market Size by Type
7.2.1 Europe Incident Management Software Market Size by Type (2016-2021)
7.2.2 Europe Incident Management Software Market Size by Type (2022-2030)
7.2.3 Europe Incident Management Software Market Size by Type (2016-2030)
7.3 Europe Incident Management Software Market Size by Application
7.3.1 Europe Incident Management Software Market Size by Application (2016-2021)
7.3.2 Europe Incident Management Software Market Size by Application (2022-2030)
7.3.3 Europe Incident Management Software Market Size by Application (2016-2030)
7.4 Europe Incident Management Software Market Size by Country
7.4.1 Europe Incident Management Software Market Size by Country (2016-2021)
7.4.2 Europe Incident Management Software Market Size by Country (2022-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic

8 Asia-Pacific
8.1 Asia-Pacific Incident Management Software Market Size (2016-2030)
8.2 Asia-Pacific Incident Management Software Market Size by Type
8.2.1 Asia-Pacific Incident Management Software Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Incident Management Software Market Size by Type (2022-2030)
8.2.3 Asia-Pacific Incident Management Software Market Size by Type (2016-2030)
8.3 Asia-Pacific Incident Management Software Market Size by Application
8.3.1 Asia-Pacific Incident Management Software Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Incident Management Software Market Size by Application (2022-2030)
8.3.3 Asia-Pacific Incident Management Software Market Size by Application (2016-2030)
8.4 Asia-Pacific Incident Management Software Market Size by Region
8.4.1 Asia-Pacific Incident Management Software Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Incident Management Software Market Size by Region (2022-2030)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia

9 Latin America
9.1 Latin America Incident Management Software Market Size (2016-2030)
9.2 Latin America Incident Management Software Market Size by Type
9.2.1 Latin America Incident Management Software Market Size by Type (2016-2021)
9.2.2 Latin America Incident Management Software Market Size by Type (2022-2030)
9.2.3 Latin America Incident Management Software Market Size by Type (2016-2030)
9.3 Latin America Incident Management Software Market Size by Application
9.3.1 Latin America Incident Management Software Market Size by Application (2016-2021)
9.3.2 Latin America Incident Management Software Market Size by Application (2022-2030)
9.3.3 Latin America Incident Management Software Market Size by Application (2016-2030)
9.4 Latin America Incident Management Software Market Size by Country
9.4.1 Latin America Incident Management Software Market Size by Country (2016-2021)
9.4.2 Latin America Incident Management Software Market Size by Country (2022-2030)
9.4.3 Mexico
9.4.4 Brazil

10 Middle East & Africa
10.1 Middle East & Africa Incident Management Software Market Size (2016-2030)
10.2 Middle East & Africa Incident Management Software Market Size by Type
10.2.1 Middle East & Africa Incident Management Software Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Incident Management Software Market Size by Type (2022-2030)
10.2.3 Middle East & Africa Incident Management Software Market Size by Type (2016-2030)
10.3 Middle East & Africa Incident Management Software Market Size by Application
10.3.1 Middle East & Africa Incident Management Software Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Incident Management Software Market Size by Application (2022-2030)
10.3.3 Middle East & Africa Incident Management Software Market Size by Application (2016-2030)
10.4 Middle East & Africa Incident Management Software Market Size by Country
10.4.1 Middle East & Africa Incident Management Software Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Incident Management Software Market Size by Country (2022-2030)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE

11 Key Players Profiles
11.1 Zendesk
11.1.1 Zendesk Company Details
11.1.2 Zendesk Business Overview
11.1.3 Zendesk Incident Management Software Introduction
11.1.4 Zendesk Revenue in Incident Management Software Business (2016-2021)
11.1.5 Zendesk Recent Development
11.2 SolarWinds
11.2.1 SolarWinds Company Details
11.2.2 SolarWinds Business Overview
11.2.3 SolarWinds Incident Management Software Introduction
11.2.4 SolarWinds Revenue in Incident Management Software Business (2016-2021)
11.2.5 SolarWinds Recent Development
11.3 Freshwork
11.3.1 Freshwork Company Details
11.3.2 Freshwork Business Overview
11.3.3 Freshwork Incident Management Software Introduction
11.3.4 Freshwork Revenue in Incident Management Software Business (2016-2021)
11.3.5 Freshwork Recent Development
11.4 SoftExpert
11.4.1 SoftExpert Company Details
11.4.2 SoftExpert Business Overview
11.4.3 SoftExpert Incident Management Software Introduction
11.4.4 SoftExpert Revenue in Incident Management Software Business (2016-2021)
11.4.5 SoftExpert Recent Development
11.5 ManageEngine
11.5.1 ManageEngine Company Details
11.5.2 ManageEngine Business Overview
11.5.3 ManageEngine Incident Management Software Introduction
11.5.4 ManageEngine Revenue in Incident Management Software Business (2016-2021)
11.5.5 ManageEngine Recent Development
11.6 OpsGenie
11.6.1 OpsGenie Company Details
11.6.2 OpsGenie Business Overview
11.6.3 OpsGenie Incident Management Software Introduction
11.6.4 OpsGenie Revenue in Incident Management Software Business (2016-2021)
11.6.5 OpsGenie Recent Development
11.7 Cura
11.7.1 Cura Company Details
11.7.2 Cura Business Overview
11.7.3 Cura Incident Management Software Introduction
11.7.4 Cura Revenue in Incident Management Software Business (2016-2021)
11.7.5 Cura Recent Development
11.8 LogicManager
11.8.1 LogicManager Company Details
11.8.2 LogicManager Business Overview
11.8.3 LogicManager Incident Management Software Introduction
11.8.4 LogicManager Revenue in Incident Management Software Business (2016-2021)
11.8.5 LogicManager Recent Development
11.9 Resolver
11.9.1 Resolver Company Details
11.9.2 Resolver Business Overview
11.9.3 Resolver Incident Management Software Introduction
11.9.4 Resolver Revenue in Incident Management Software Business (2016-2021)
11.9.5 Resolver Recent Development
11.10 Enablon
11.10.1 Enablon Company Details
11.10.2 Enablon Business Overview
11.10.3 Enablon Incident Management Software Introduction
11.10.4 Enablon Revenue in Incident Management Software Business (2016-2021)
11.10.5 Enablon Recent Development
11.11 Samanage
11.11.1 Samanage Company Details
11.11.2 Samanage Business Overview
11.11.3 Samanage Incident Management Software Introduction
11.11.4 Samanage Revenue in Incident Management Software Business (2016-2021)
11.11.5 Samanage Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Quality Assurance Process

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We Market Research senior executive is assigned to each consulting engagement and works closely with the project team to deliver as per the clients expectations.

Market Research Process




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To mitigate risks that can impact project success, we deploy the follow project delivery best practices:
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Case Study- Automotive Sector

One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached Straits Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).

Solution

The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research

The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.

Market Estimates and Forecast

In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.

Case Study- ICT Sector

Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.


Business Solution

An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.


Conclusion

The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2028.

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