Global Retail Sector Market Size, Industry Analysis By Segmentations, Top Key Players, Trends, Future Development & Forecast 2024-2035
- PUBLISHED ON
- 10/11/2022
- NO OF PAGES
- 240
- CATEGORY
- Retails & Consumer
The Retail Sector market report is a perfect foundation for people looking out for a comprehensive study and analysis of the Retail Sector market. On the basis of historic growth analysis and current scenario of Retail Sector market place, the report intends to offer actionable insights and outlook on global / regional market growth projections. Authenticated data presented in report is based on findings of extensive primary and secondary research. Insights drawn from data serve as excellent tool that facilitate deeper understanding of multiple aspects of global Retail Sector market. These further helps users with their developmental strategy.
This report examines all the key factors influencing growth of global Retail Sector market, including demand-supply scenario, pricing structure, profit margins, production and value chain / ecosystem analysis. Regional assessment of global Retail Sector market unlocks a plethora of untapped opportunities in regional and domestic market places. Detailed company profiling enables users to evaluate company shares analysis, emerging product lines, scope of NPD in new markets, pricing strategies, innovation possibilities and much more.
Global Retail Sector Market: Major Players
Far Eastern Group
Kayee International Group Co., Ltd
Carrefour
POYA International Co., Ltd.
The Eslite Corporation
RT - Mart
Taiwan FamilyMart Co., Ltd.
President Chain Store Corp.
Sogo Department Stores Co. Ltd.
Mercuries & Associates Holding Ltd.
Global Retail Sector Market: By Types
Food, Beverage, and Tobacco Products
Personal Care and Household
Apparel, Footwear, and Accessories
Furniture, Toys, and Hobby
Industrial and Automotive
Electronic and Household Appliances
Pharmaceuticals, Luxury Goods, and Other Products
Global Retail Sector Market: By Applications
Hypermarkets, Supermarkets, and Convenience Stores
Speciality Stores
Department Stores
E- commerce
Other
Global Retail Sector Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Retail Sector market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Global Retail Sector Market: Market Size Estimation
Both the top-down and bottom-up approaches were used to estimate and validate the size of the market and to estimate the size of various other dependent sub-markets of various marketspaces. The key players in the markets are identified through secondary research, and their market contributions in different applications across regions and globally were determined through primary and secondary research. This entire process included the study of the annual and financial reports of the top market players and extensive interviews for key insights with industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analysed to arrive at the final quantitative and qualitative data. This data has been consolidated, and detailed inputs and analysis from Analytics Market Research added before being presented in this report.
Frequently Asked Questions
• What is the market size and growth projections?
• What is the market size and growth projection for each of the market segments and sub-segments across Countries & Regions?
• What are the top performing segments, and countries / regions of each of the markets?
• What is the market size and growth rate across key countries / regions?
• How big is the global & regional market in terms of revenue and volume?
• How far market will grow in forecast period in terms of revenue and volume?
• What factors will influence demand and supply trends across each markets during the forecast period?
• What are the technology trends shaping various markets?
• Which country / region has more opportunities?
• What is the COVID-19 impact on the market and how long will it take to recover?
• Who are the key competitors of market Players?
• What are the market share (%) of Key Players?
• What are the Merger & Acquisition, New Product Launch, Recent Development within each of the Markets?
• What are PEST analysis, Ecosystem Analysis, Porter's Five Forecast Analysis, Ansoff Matrix, and SWOT Analysis among other analyses for diverse markets?
Base Year: 2023This report examines all the key factors influencing growth of global Retail Sector market, including demand-supply scenario, pricing structure, profit margins, production and value chain / ecosystem analysis. Regional assessment of global Retail Sector market unlocks a plethora of untapped opportunities in regional and domestic market places. Detailed company profiling enables users to evaluate company shares analysis, emerging product lines, scope of NPD in new markets, pricing strategies, innovation possibilities and much more.
Global Retail Sector Market: Major Players
Far Eastern Group
Kayee International Group Co., Ltd
Carrefour
POYA International Co., Ltd.
The Eslite Corporation
RT - Mart
Taiwan FamilyMart Co., Ltd.
President Chain Store Corp.
Sogo Department Stores Co. Ltd.
Mercuries & Associates Holding Ltd.
Global Retail Sector Market: By Types
Food, Beverage, and Tobacco Products
Personal Care and Household
Apparel, Footwear, and Accessories
Furniture, Toys, and Hobby
Industrial and Automotive
Electronic and Household Appliances
Pharmaceuticals, Luxury Goods, and Other Products
Global Retail Sector Market: By Applications
Hypermarkets, Supermarkets, and Convenience Stores
Speciality Stores
Department Stores
E- commerce
Other
Global Retail Sector Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Retail Sector market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.
Global Retail Sector Market: Market Size Estimation
Both the top-down and bottom-up approaches were used to estimate and validate the size of the market and to estimate the size of various other dependent sub-markets of various marketspaces. The key players in the markets are identified through secondary research, and their market contributions in different applications across regions and globally were determined through primary and secondary research. This entire process included the study of the annual and financial reports of the top market players and extensive interviews for key insights with industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analysed to arrive at the final quantitative and qualitative data. This data has been consolidated, and detailed inputs and analysis from Analytics Market Research added before being presented in this report.
Frequently Asked Questions
• What is the market size and growth projections?
• What is the market size and growth projection for each of the market segments and sub-segments across Countries & Regions?
• What are the top performing segments, and countries / regions of each of the markets?
• What is the market size and growth rate across key countries / regions?
• How big is the global & regional market in terms of revenue and volume?
• How far market will grow in forecast period in terms of revenue and volume?
• What factors will influence demand and supply trends across each markets during the forecast period?
• What are the technology trends shaping various markets?
• Which country / region has more opportunities?
• What is the COVID-19 impact on the market and how long will it take to recover?
• Who are the key competitors of market Players?
• What are the market share (%) of Key Players?
• What are the Merger & Acquisition, New Product Launch, Recent Development within each of the Markets?
• What are PEST analysis, Ecosystem Analysis, Porter's Five Forecast Analysis, Ansoff Matrix, and SWOT Analysis among other analyses for diverse markets?
Historic Year: 2016-2022
Forecast: 2024-2035
1 Retail Sector Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Retail Sector
1.3 Retail Sector Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Retail Sector Revenue and Growth Rate from 2016-2030
1.4 Market Segmentation
1.4.1 Types of Retail Sector
1.4.2 Applications of Retail Sector
1.4.3 Research Regions
1.5 Market Dynamics
1.5.1 Retail Sector Industry Trends
1.5.2 Retail Sector Drivers
1.5.3 Retail Sector Market Challenges
1.5.4 Retail Sector Market Restraints
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies
1.7 Mergers & Acquisitions, Expansion Plans
1.8 Retail Sector Industry Development Trends under COVID-19 Outbreak
1.8.1 Global COVID-19 Status Overview
1.8.2 Influence of COVID-19 Outbreak on Retail Sector Industry Development
2 Industry Chain Analysis
2.1 Upstream Raw Material Supply and Demand Analysis
2.1.1 Global Retail Sector Major Upstream Raw Material and Suppliers
2.1.2 Raw Material Source Analysis
2.2 Major Players of Retail Sector
2.2.1 Major Players Manufacturing Base of Retail Sector in 2020
2.2.2 Major Players Market Distribution in 2020
2.3 Retail Sector Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Retail Sector
2.3.3 Labor Cost of Retail Sector
2.4 Market Channel Analysis of Retail Sector
2.5 Major Down Stream Customers by Application
3 Global Retail Sector Market, by Type
3.1 Global Retail Sector Revenue and Market Share by Type (2016-2021)
3.2 Global Retail Sector Production and Market Share by Type (2016-2021)
3.3 Global Retail Sector Revenue and Growth Rate by Type (2016-2021)
3.3.1 Global Retail Sector Revenue and Growth Rate of Food, Beverage, and Tobacco Products
3.3.2 Global Retail Sector Revenue and Growth Rate of Personal Care and Household
3.3.3 Global Retail Sector Revenue and Growth Rate of Apparel, Footwear, and Accessories
3.3.4 Global Retail Sector Revenue and Growth Rate of Furniture, Toys, and Hobby
3.3.5 Global Retail Sector Revenue and Growth Rate of Industrial and Automotive
3.3.6 Global Retail Sector Revenue and Growth Rate of Electronic and Household Appliances
3.3.7 Global Retail Sector Revenue and Growth Rate of Pharmaceuticals, Luxury Goods, and Other Products
3.4 Global Retail Sector Price Analysis by Type (2016-2021)
3.4.1 Explanation of Different Type Product Price Trends
4 Retail Sector Market, by Application
4.1 Downstream Market Overview
4.2 Global Retail Sector Consumption and Market Share by Application (2016-2021)
4.3 Global Retail Sector Consumption and Growth Rate by Application (2016-2021)
4.3.1 Global Retail Sector Consumption and Growth Rate of Hypermarkets, Supermarkets, and Convenience Stores (2016-2021)
4.3.2 Global Retail Sector Consumption and Growth Rate of Speciality Stores (2016-2021)
4.3.3 Global Retail Sector Consumption and Growth Rate of Department Stores (2016-2021)
4.3.4 Global Retail Sector Consumption and Growth Rate of E- commerce (2016-2021)
4.3.5 Global Retail Sector Consumption and Growth Rate of Other (2016-2021)
5 Global Retail Sector Consumption, Revenue ($) by Region (2016-2021)
5.1 Global Retail Sector Revenue and Market Share by Region (2016-2021)
5.2 Global Retail Sector Consumption and Market Share by Region (2016-2021)
5.3 Global Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4 North America Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.4.1 North America Retail Sector Market Under COVID-19
5.4.2 North America Retail Sector SWOT Analysis
5.5 Europe Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.5.1 Europe Retail Sector Market Under COVID-19
5.5.2 Europe Retail Sector SWOT Analysis
5.6 China Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.6.1 China Retail Sector Market Under COVID-19
5.6.2 China Retail Sector SWOT Analysis
5.7 Japan Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.7.1 Japan Retail Sector Market Under COVID-19
5.7.2 Japan Retail Sector SWOT Analysis
5.8 Middle East and Africa Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.8.1 Middle East and Africa Retail Sector Market Under COVID-19
5.8.2 Middle East and Africa Retail Sector SWOT Analysis
5.9 India Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.9.1 India Retail Sector Market Under COVID-19
5.9.2 India Retail Sector SWOT Analysis
5.10 South America Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.10.1 South America Retail Sector Market Under COVID-19
5.10.2 South America Retail Sector SWOT Analysis
5.11 South Korea Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.11.1 South Korea Retail Sector Market Under COVID-19
5.11.2 South Korea Retail Sector SWOT Analysis
5.12 Southeast Asia Retail Sector Consumption, Revenue, Price and Gross Margin (2016-2021)
5.12.1 Southeast Asia Retail Sector Market Under COVID-19
5.12.2 Southeast Asia Retail Sector SWOT Analysis
6 Global Retail Sector Production by Top Regions (2016-2021)
6.1 Global Retail Sector Production by Top Regions (2016-2021)
6.2 North America Retail Sector Production and Growth Rate
6.3 Europe Retail Sector Production and Growth Rate
6.4 China Retail Sector Production and Growth Rate
6.5 Japan Retail Sector Production and Growth Rate
6.6 India Retail Sector Production and Growth Rate
7 Global Retail Sector Consumption by Regions (2016-2021)
7.1 Global Retail Sector Consumption by Regions (2016-2021)
7.2 North America Retail Sector Consumption and Growth Rate
7.3 Europe Retail Sector Consumption and Growth Rate
7.4 China Retail Sector Consumption and Growth Rate
7.5 Japan Retail Sector Consumption and Growth Rate
7.6 Middle East & Africa Retail Sector Consumption and Growth Rate
7.7 India Retail Sector Consumption and Growth Rate
7.8 South America Retail Sector Consumption and Growth Rate
7.9 South Korea Retail Sector Consumption and Growth Rate
7.10 Southeast Asia Retail Sector Consumption and Growth Rate
8 Competitive Landscape
8.1 Competitive Profile
8.2 Far Eastern Group Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Retail Sector Product Profiles, Application and Specification
8.2.3 Far Eastern Group Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Kayee International Group Co., Ltd Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Retail Sector Product Profiles, Application and Specification
8.3.3 Kayee International Group Co., Ltd Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 Carrefour Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Retail Sector Product Profiles, Application and Specification
8.4.3 Carrefour Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 POYA International Co., Ltd. Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Retail Sector Product Profiles, Application and Specification
8.5.3 POYA International Co., Ltd. Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 The Eslite Corporation Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Retail Sector Product Profiles, Application and Specification
8.6.3 The Eslite Corporation Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 RT - Mart Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Retail Sector Product Profiles, Application and Specification
8.7.3 RT - Mart Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 Taiwan FamilyMart Co., Ltd. Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Retail Sector Product Profiles, Application and Specification
8.8.3 Taiwan FamilyMart Co., Ltd. Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 President Chain Store Corp. Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Retail Sector Product Profiles, Application and Specification
8.9.3 President Chain Store Corp. Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 Sogo Department Stores Co. Ltd. Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Retail Sector Product Profiles, Application and Specification
8.10.3 Sogo Department Stores Co. Ltd. Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 Mercuries & Associates Holding Ltd. Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Retail Sector Product Profiles, Application and Specification
8.11.3 Mercuries & Associates Holding Ltd. Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19
9 Global Retail Sector Market Analysis and Forecast by Type and Application
9.1 Global Retail Sector Market Revenue & Volume Forecast, by Type (2021-2026)
9.1.1 Food, Beverage, and Tobacco Products Market Revenue and Volume Forecast (2021-2026)
9.1.2 Personal Care and Household Market Revenue and Volume Forecast (2021-2026)
9.1.3 Apparel, Footwear, and Accessories Market Revenue and Volume Forecast (2021-2026)
9.1.4 Furniture, Toys, and Hobby Market Revenue and Volume Forecast (2021-2026)
9.1.5 Industrial and Automotive Market Revenue and Volume Forecast (2021-2026)
9.1.6 Electronic and Household Appliances Market Revenue and Volume Forecast (2021-2026)
9.1.7 Pharmaceuticals, Luxury Goods, and Other Products Market Revenue and Volume Forecast (2021-2026)
9.2 Global Retail Sector Market Revenue & Volume Forecast, by Application (2021-2026)
9.2.1 Hypermarkets, Supermarkets, and Convenience Stores Market Revenue and Volume Forecast (2021-2026)
9.2.2 Speciality Stores Market Revenue and Volume Forecast (2021-2026)
9.2.3 Department Stores Market Revenue and Volume Forecast (2021-2026)
9.2.4 E- commerce Market Revenue and Volume Forecast (2021-2026)
9.2.5 Other Market Revenue and Volume Forecast (2021-2026)
10 Retail Sector Market Supply and Demand Forecast by Region
10.1 North America Market Supply and Demand Forecast (2021-2026)
10.2 Europe Market Supply and Demand Forecast (2021-2026)
10.3 China Market Supply and Demand Forecast (2021-2026)
10.4 Japan Market Supply and Demand Forecast (2021-2026)
10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)
10.6 India Market Supply and Demand Forecast (2021-2026)
10.7 South America Market Supply and Demand Forecast (2021-2026)
10.8 South Korea Market Supply and Demand Forecast (2021-2026)
10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)
10.10 Explanation of Market Size Trends by Region
10.11 Retail Sector Market Trends Analysis
11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment
12 Expert Interview Record
13 Research Finding and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Data Source
 
Quality Assurance Process
- We Market Research’s Quality Assurance program strives to deliver superior value to our clients.
We Market Research senior executive is assigned to each consulting engagement and works closely with the project team to deliver as per the clients expectations.
Market Research Process
We Market Research monitors 3 important attributes during the QA process- Cost, Schedule & Quality. We believe them as a critical benchmark in achieving a project’s success.
To mitigate risks that can impact project success, we deploy the follow project delivery best practices:
- Project kickoff meeting with client
- Conduct frequent client communications
- Form project steering committee
- Assign a senior SR executive as QA Executive
- Conduct internal editorial & quality reviews of project deliverables
- Certify project staff in SR methodologies & standards
- Monitor client satisfaction
- Monitor realized value post-project
Case Study- Automotive Sector
One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached Straits Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).
Solution
The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research
The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.
Market Estimates and Forecast
In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.
Case Study- ICT Sector
Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.
Business Solution
An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.
Conclusion
The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2028.
}})
Pricing
Select a license type that suits your business needs
Single User Access
US $3950
Only Three Thousand Nine Hundred Fifty US dollar
- 1 User access
- 15% Additional Free Customization
- Free Unlimited post-sale support
- 100% Service Guarantee until achievement of ROI
Multi User Cost
US $4950
Only Four Thousand Nine Hundred Fifty US dollar
- 5 Users access
- 25% Additional Free Customization
- Access Report summaries for Free
- Guaranteed service
- Dedicated Account Manager
- Discount of 20% on next purchase
- Get personalized market brief from Lead Author
- Printing of Report permitted
- Discount of 20% on next purchase
- 100% Service Guarantee until achievement of ROI
Enterprise User Cost
US $5950
Only Five Thousand Nine Hundred Fifty US dollar
- Unlimited User Access
- 30% Additional Free Customization
- Exclusive Previews to latest or upcoming reports
- Discount of 30% on next purchase
- 100% Service Guarantee until achievement of ROI